THE LIVING ARCHIVE

From punched cards to autonomous collaborators: the ideas, people, languages and systems that taught machines to follow—and increasingly interpret—human intent.

PAST / PRESENT / NEXT

Collection

Tag: nhs24

NHS 24’s Future Programme: The Call-Handling System That Failed at Launch

NHS 24's Future Programme showed how weak procurement, changing scope, insufficient systems-integration capability, and inadequate live-use training can derail a healthcare call-handling platform.

↗