THE LIVING ARCHIVE

From punched cards to autonomous collaborators: the ideas, people, languages and systems that taught machines to follow—and increasingly interpret—human intent.

PAST / PRESENT / NEXT

Collection

Tag: revenue-management

Waste Management v. SAP: The ERP Project That Ended in a Billion-Dollar Lawsuit

Waste Management's SAP revenue-management project ended after a failed pilot and litigation over alleged sales promises, eventually producing a lawsuit seeking more than $1 billion before a confidential settlement.

↗